Topics / 6 essays

customer insights

• August 19, 2017The Advent of Machine Learning as related to Social Listening
• September 30, 2016Social Intelligence of The Future — Focus on shortening the distance between the consumer and the brand
• November 30, 2013THE LINKEDIN LEAD-BUILDER MACHINE v1.0
• October 2, 2013How Analysts Deliver Meaningful Actions to Stakeholders
• June 18, 2011Social Analysis and Insight: Why Your Customer's Conversations and Social Objects are Vital to Sales and Community Growth
• June 9, 2011We have the conversations, we need people to analyze and synthesize what customers are saying